Privacy Policy (GDPR)

1. Introductory provisions 

1.1. These Terms of Privacy Protection govern the rules for handling personal data, contact and e-mail addresses of Users by the Operator and the rules for the use of cookies by the Operator.

The Operator in the processing of your personal data according to Act no. 18/2018 Z.z. on the protection of personal data, is the company MEDEKMARK, s.r.o. with its registered office at Stummerova 35, 95501 Topoľčany, IČO: 46673903, DIČ: 2023531400, IČ DPH: SK2023531400, entered in the Commercial Register of the District Court of Nitra, section: Sro, File no. 31767 / N. The contact details of the operator are: email: info@medekmark.com; phone: 0907 957 041; web: www.medekmark.eu.

2. Protection of personal data

2.1. The Operator is entitled to request from the Users certain personal data for the purposes of their registration, management of their user profiles and fulfillment of the agreed obligations by the Operator. The transfer of this personal data is not obligatory, but without it the services of the personal data subject who refuses to transfer them to the Operator may not be provided.

2.2 Personal data is any information relating to an identified or identifiable natural person; an identifiable natural person is a person who can be identified directly or indirectly, in particular by reference to an identifier such as name, identification number, location data, online identifier, or by reference to one or more elements that are specific to physical, physiological, genetic, mental , the economic, cultural or social identity of that natural person.

2.3 The Operator processes personal data by its own means, using mechanical, electronic and organizational security means to protect them (especially restricting access to areas where personal data carriers are located, setting access messages to data repositories, security software including antivirus, SSL protocol ).

2.4 The affected person is entitled at any time to request information from the Operator regarding the purpose of processing his personal data, their scope and possible recipients of personal data by e-mail sent from the address he used when sending the Order.

2.5 In the case of online sale of goods and services, our company will process your personal data, specified in the order, for the purposes of fulfilling the purchase contract, for the time necessary to fulfill it, processing any customer claims for incorrect performance and further processing necessary by law.

2.6 Personal data will be the company MEDEKMARK, s.r.o. process automatically and manually and will pass them on to other persons, namely: contractual partners ensuring the fulfillment of the purchase contract, e.g. ensuring the operation of the online store, processing payments for goods, transport of goods, etc. The provision of personal data is necessary for the conclusion of a contractual relationship, if the customer does not agree with the provision of personal data for this purpose, it is not possible to conclude a purchase contract.

2.7 The personal data of the data subjects shall be processed exclusively to the following extent and for the following periods:

• data provided during the creation of a user account to the specified extent (name, surname, address, delivery address, billing address, ID number, VAT number, VAT number, e-mail address, telephone number), during the existence of the user account of the given User or until processing of all User Orders, or if the affected person does not register, for a period of 5 years from the order of goods or services, whichever is longer;

3. Your rights

3.1 You have the right to access your personal data, as well as the right to correct, limit, transfer, object to the processing of personal data and the right to liquidation and other rights arising from the provisions of § 19 et seq. Act no. 18/2018 Z.z. on the protection of personal data.

3.2 The data subject shall have the right to obtain confirmation from the controller as to whether personal data concerning him or her are being processed. If the controller processes such personal data, the data subject shall have the right to access such personal data and information on

1. the purpose of processing personal data,
2. categories of personal data processed,
3. the identification of the recipient or of the category of recipient to whom the personal data have been or are to be provided, in particular the recipient in a third country or an international organization, if possible,
4. the retention period of personal data; if this is not possible, information on the criteria for its determination,
5. the right to request from the controller the correction of personal data concerning the data subject, their deletion or restriction of their processing, or the right to object to the processing of personal data,
6. the right to file a motion to initiate proceedings pursuant to Section 100,
7. sources of personal data, if personal data have not been obtained from the data subject,
8. the existence of automated individual decision-making, including profiling according to § 28 par. 1 and 4; in such cases, the controller shall provide the data subject with particular information on the procedure used as well as on the significance and expected consequences of such processing of personal data for the data subject.

The given consent can be revoked at any time by e-mail at the address given in the contact section.

3.3 The Operator collects and manages the e-mail addresses of the persons concerned obtained in connection with the registration of the persons concerned as well as the maintenance of its user accounts. Regardless of their nature, the e-mail addresses obtained in this way are considered to be the electronic contact address obtained in connection with the provision of the Operator's service. The Affected Persons acknowledge that the Operator is entitled to send commercial announcements / newsletters concerning its own services and goods as well as satisfaction questionnaires to these e-mail addresses.

3.4 The Operator is obliged to provide the data subject with the possibility to refuse further sending of business announcements / newsletters to the e-mail address entered by him, at the first registration on the website and subsequently in each individual business announcement. Refusal to send further notifications is free of charge for the person concerned.

4. IP addresses, cookies and profiling

4.1 The Operator is entitled to monitor and store the IP addresses of the persons concerned, exclusively for the purpose of recording access to its website. IP addresses are not provided to third parties and the Operator uses appropriate security measures to secure them.

4.2 The Operator uses cookies in order to facilitate the use of its website by the persons concerned, to log in to the website and to evaluate the website traffic.

4.3 The use of cookies does not violate legal regulations, as their use does not cause the collection of personal data and we do not provide them to third parties. By browsing our website, each person concerned agrees to their use and storage in their browser. He is also notified of this fact when visiting the site and gives his consent by continuing to view the site. If the person concerned does not agree to the use of cookies, he or she will actively delete or block the cookies. The person concerned is entitled to refuse to accept cookies. In this case, you will still be allowed to visit the site, but this may reduce the comfort of using the site.

4.4 The Operator is entitled to use profiling and behavioral advertising, google analytics and google adwords tools with which the person concerned agrees.

The text of this document is effective from 10.5.2022.